Search Ads 360 Integration with Adobe Analytics Failure

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adileneyuzu
Newbie
July 15, 2024 at 5:05 am #1367

I am trying to link Adobe Analytics with SA360 per Google documentation https://support.google.com/searchads/answer/7669521?hl=en using JWT authentication method. I have the admin access in Adobe Analytics and sufficient permissions on SA360. The issue is, the link never completes. I am getting the error "Unable retrieve your Adobe report suites. Please check if the private key has expired on Adobe Analytics." when I have newly generated the public private key pair in Adobe developer console.

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  • adileneyuzu
    Newbie
    July 15, 2024 at 5:06 am #1369

    Hey @adileneyuzu in the Adobe Developer Console, you must be also selecting the product profiles when configuring the API with Authentication. Does the selected product profile has the permission for the Web Service Access under the Analytics Tools, which lets you do things like authenticate? Can you please check?

    • adileneyuzu
      Newbie
      July 15, 2024 at 5:10 am #1370

      Thanks for your reply! Yes, I have assigned Web Services Access permission to the API while configuring but still getting this

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